In contracts for the delivery of goods, consumers have the right to withdraw from the contract in accordance with the following reservation.
A consumer is any natural person who performs a legal transaction for a purpose which, for the most part, is neither commercial nor independent professional activity.

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the date on which you or a third party indicated by you, who is not the carrier, came into possession of the last goods.

To exercise your right of withdrawal, you must
send us a clear statement (e.g. letter or e-mail) (Aleksandra Joanna Candlestick, Elfriedenstr. 16A, 45964 Gladbeck, Germany, Tel: 015163696460, e-mail: ) of your decision to withdraw from this contract. For this purpose, you can use the attached model withdrawal form, but it is not mandatory.

In order to meet the deadline for withdrawal from the contract, it is enough for you to send a notice of exercise of the right of withdrawal before the deadline for withdrawal from the contract.

Consequences of withdrawal

If you withdraw from this contract, we will refund to you all payments we have received from you, including delivery costs (except for additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us). ), to be returned immediately, at the latest within fourteen days of the date on which we received notification of the cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else has been expressly agreed with you; Under no circumstances will you be charged any fees for this refund. We may refuse repayment,

You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.

The loss of value of the goods should be paid only if the loss of value results from the handling of the goods, which is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature termination of the right of withdrawal:

The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to any Member State of the European Union and whose only address of residence and delivery is outside the European Union at the time of conclusion of the contract.


Model withdrawal form

(If you want to cancel the agreement, please fill out this form and send back.)

To the Candlestick of Alexandra Joanna, Elfriedenstr. 16A, 45964 Gladbeck, E-mail:

I/we(*) hereby withdraw from the contract concluded by me/us for the purchase of the following goods(*)/provision of the following service(*)


Ordered (*) / received (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only in case of notification on paper)


(*) Delete where not applicable